Privacy Policy

1. Introduction

Welcome to TokuClub ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loyalty management platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when registering for our services, including:

• Name and business name
• Email address
• Phone number
• Business address
• Payment information (processed securely through third-party providers)

2.2 Customer Data

As a merchant using TokuClub, you may collect and store your customers' information through our platform, including names, phone numbers, email addresses, and transaction history. You are responsible for ensuring compliance with applicable data protection laws for this customer data.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and provide customer support
• Analyze usage patterns to improve our services
• Protect against fraudulent or illegal activity

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability
• Withdraw consent at any time

7. Third-Party Services

We may use third-party services for payment processing, email delivery, and analytics. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: